Privacy Policy (May 9, 2025)
The Grove Pickleball LLC (“The Grove Pickleball,” “we,” or “us”) recognizes the need to protect the privacy of the personal information you provide to us with respect to your access and use of The Grove Pickleball’s website (https://grovepickleball.com) (the “Website”) or through The Grove Pickleball’s mobile and web applications (if any) (the Website and such mobile and web applications being collectively referred to as the “Applications”).
We have adopted this privacy policy (the “Privacy Policy”), which sets forth, among other things, the type of information that will be collected, the purpose and use of the collected information, and your rights with regard to the collected information.
This Privacy Policy governs how we collect and use your personal information wherever you use our Applications. If you do not agree with our policies and practices, your choice is not to use our Applications. By accessing or using the Applications, you agree to this Privacy Policy.
This policy may change from time to time. Material changes to this Privacy Policy will be effective: (i) thirty (30) days after The Grove Pickleball provides notice of the material changes, whether such notice is provided through the Applications user interface, is sent to the email address associated with your account, or otherwise; or (ii) when you opt-in or otherwise expressly agree to the material changes or a version of this Privacy Policy incorporating the changes, whichever comes first. Your continued use of the Applications after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
1. Protection of Your Information
We are accountable for the information in our custody. Therefore, when we collect or use your information, we will utilize commercially reasonable safeguards to ensure its protection. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Applications, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Applications. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Applications.
2. Type of Information Collected and Use
We collect two types of information through our Applications:- Non-Personal Information: Such as IP address, location data, and referring website. This helps us
analyze traffic and improve user experience.- Personal Information: Including name, mailing address, phone number, email, payment information, reservation history, device data, preferences, account credentials, and possibly video/audio recordings in our facilities.
We use this information to:- Fulfill orders and administer accounts- Communicate about products, services, and promotions- Enhance your experience and ensure security- Facilitate service with affiliates and providers- Conduct research and marketing- Comply with legal obligations- Other purposes with your consent.
3. Request to Examine Information
To examine or request your Personal Information, please send a written request to admin@grovepickleball.com
4. Sharing Information
We may share information with:- Marketing and Social Media (including photos/videos of you at our facilities)- Affiliates and Service Providers under confidentiality agreements- Legal Authorities where required- In Business Transactions (e.g., mergers, asset sales)- As You Direct (e.g., inviting friends)
5. External Links
Our Applications may link to third-party websites or social media. We are not responsible for their
privacy practices.
6. Payment Processing
Payments are processed securely through Stripe. You provide payment details directly to Stripe, subject to its own privacy policy and terms.
7. Terms of Service
This Privacy Policy is part of our Terms of Service, which can be found at https://grovepickleball.com/terms-of-service/.
8. Persons Under 13
Our Applications are not intended for children under 13. If we discover we’ve collected such data, we will delete it promptly.
9. Cookies and Similar Technologies
We use cookies and similar tools to improve your experience. You can adjust your browser or device settings to manage cookies, but this may impact functionality.
10. Social Media
If you log in through social media platforms (like Facebook), we may receive profile data. Please check their privacy policies for details.
11. Your Choices
You can opt out of marketing emails using the unsubscribe link or by contacting admin@grovepickleball.com. You can manage cookies and tracking settings as described in Section 9.
12. Chat Service
If you use our Chat Service, we may collect your name, profile info, and chat content. This is used for service improvement and moderation.
13. If You Are a Resident of the UK or EU
We comply with GDPR and UK data laws. You have rights including access, correction, deletion, objection, and restriction. Contact admin@grovepickleball.com to exercise these rights. We may transfer data outside the UK/EEA with appropriate safeguards.
14. Contact Information
To ask questions or make complaints about this Privacy Policy or our practices, contact us at:admin@grovepickleball.com
